Tour Operators and Travel Agents

We have been providing tour operators and travel agents with booking tools and tickets for rail travel for their customers for over 30 years. We understand that you may want to book rail as a part of a package; your customers may want the ability to book point to point rail journeys or passes direct through your site; or they may want to go through one of your agents to book these or much bigger rail experiences. Either way we can help you slot rail into any itinerary.

We can provide you with access to book rail on behalf of your customers through our agent site in 1track. This will give you access to most of the worlds point to point journeys and almost all rail passes It will allow you to source the best fares and availability for your customers and book live online for many countries.

1track is our own proprietary technology specifically for rail booking. Through 1track your agents will be able to book rail (including high-speed trains), instantly and online for Eurostar, UK, Italy, Belgium, The Netherlands, Germany, Luxembourg, France, Spain and coming soon - China. For the rest of the world they will be able to book via a simple online form (through 1track) with a guaranteed turnaround time from our call centres where you will have a named account manager. We are linking more and more rail booking systems through 1track and continue to increase the number of countries you can book live online every year. Please click here for more information.

Group bookings

We can arrange group rail bookings for you through our experienced Rail Experts in our call centres.

Specialist trains

We can book specialist trains all over the world so your customers can experience anything from the luxury of Rovos Rail in South Africa to the must do Rocky Mountaineer in Canada and we can help you fit them into any travellers itinerary. We have a dedicated Rail Expert in our call centre who has many years of experience and specialist knowledge of these trains. Please contact us for more information.

Fulfilment

Although most passes and tickets are issued by email, if your customers do require paper tickets then we can also provide fulfilment services.

Support

We know how important excellent service is so we provide support to you through our team of experts in two call centres. All of our Rail Experts have an excellent knowledge of rail travel and can help with any enquiry, both pre and post booking. If you do not want to book rail direct through our system then our team in the call centre will be delighted to do it on your behalf. We also have dedicated trainers who can come and provide regular training sessions for your agents.